Delays in the completion of the cardiac catheterisations procedure risked loss of donated organ gifts for Mid-America Transplant Services (MTS), a US non-profit organ procurement (OPO) organisation and winner of the 2015 Baldrige National Quality Award. When organ-clinical operations staff routinely encountered reticence on the part of area cardiologists to complete timely cardiac catheterisations to…

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
14.3.1 Create commitment for improvement

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