Direct consumer loan pull-through rates performance at Elevations Credit Union, a US financial products and services provider and winner of the 2014 Baldrige National Quality Award, represented ability to successfully help a member pass through the entire lending process without dropping out due to length of process time, underwriting denials, or taking competitor offers. In…

BPIR Categories

15.2.4 Service performance e.g. quality/delivery/value

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.