When its major customers became concerned about its ability to reduce time to market and meet peak-season demand Axis, a Italian manufacturer of production machinery, made a decision to open up its entire process to its customers. When a power tool manufacturer contracted with the company for a production line to supply a non-standard electric motor for a new product, AXIS and the customer's engineers together optimized design concepts, reached design agreement and helped create performance metr...
BPIR Categories10.4.5 Manage external information & knowledge sharing
5.5.3 Improve process/product performance
5.5.5 Implement systems for managing production/delivery