A US internal forecasting organisation (IFO) was expected by its client to manage all the aspects of outsourcing Product Life Cycle Management forecasts including the relationship with the vendor. The outsourcing project failed for the following reasons:
1. The IFO had no experience in forecast outsourcing and or in dealing with forecasting vendors.
2. The outsourcing process was not fully developed and stakeholders did not understand their roles and responsibilities.
3. The client could not pro...
BPIR Categories3.2.2 Develop product lifecycle &development timing target
2.4.2 Create and implement outsourcing strategy
5.2.2 Work with suppliers/outsourced contractors