The reliability of the quality system across all Line of Business and product lines at Lockheed Martin MFC, a US manufacturer of precision engagement aerospace and defence systems and winner of the 2012 Malcolm Baldrige National Quality Award, was measured by customers in terms of product quality and performance. In 2009 MFC acchieved 100% for…

BPIR Categories

15.2.3 Product performance e.g. quality/delivery/value

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