After a merger, an International Bank based in Denmark had major difficulties in carrying out cross-national projects. To address this issue the bank: 1. Implemented a project management model built on a customised Project Management Body of Knowledge (PMBOK®) Guide, and made the model mandatory for cross-national projects. 2, Formalised project management processes to a high degree for large projects. 3. Established a central project management unit to promote the integration of cross-organisa...