Freese and Nichols, a US provider of engineering and construction services and winner of the 2010 Malcolm Baldrige National Quality Award (Small Business Sector), reduced negative variances from 12.4% in 2003 to 8.6% in 2006 by segmenting the data and forming Continuous Improvement teams for the disciplines with the greatest negative variances. Each team identified…

BPIR Categories

2.5.3 Develop and deploy action plans & projects
15.3.1 Financial performance

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.