Toshiba Consumer Products (Thailand) Co. Ltd (TPT), Bangkok, is a subsidiary of the Japanese Toshiba Corporation and manufactures refrigerators, air-conditioners and washing machines. Over 90% of its production is exported to countries all over the world, including Japan. Shop-floor workers apply themselves to quality improvement activities in their quality control circle (QCC) whenever breaks in…

BPIR Categories

9.3.4 Create & deploy teams
9.5.5 Manage reward & recognition programs
9.4.7 Develop team competencies
14.3.2 Implement an improvement approach/method/technique

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