Grain Processing Corp. (GPC, based in Muscatine, Iowa) began implementing quality circles in 1982 as a means of getting employees to work together to identify, analyse, and solve problems that negatively affect quality, productivity, and safety. One of the quality circle teams from its starch department, the Starch-A-Tects, implemented a program that ultimately won the Silver Medal at the 1995 Association for Quality and Participation (AQP), National Team Excellence Award. The quality circle dec...

BPIR Categories

9.3.4 Create & deploy teams
14.3.2 Implement an improvement approach/method/technique
5.5.3 Improve process/product performance

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