Eton Corporation Control Division (Carol Stream, Ill. U.S.A.) used QFD to design blend door actuators for automatic air temperature control components in motor vehicle compartments. The division used a matrix to determine customer needs ending in a House of Quality. Comparing a similar actuator which was released for production a few years previously, the following…

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
3.2.1 Translate customer needs into product requirements

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.

OR
X
X