Re-engineering the accounts payable process

Ford, the US motor vehicle manufacturing giant re-engineered its accounts payable process when it found that its Japanese partner Mazda had its corresponding department manned by only five staff compared to Ford's 500. The Ford department had a slow and complex process to validate and pay their agents that frequently led to conflict. Improvements based around the design and use of a database with multi-function accessibility which saw staff levels in the department drop by 75%, the cycle time o...