To implement an enterprise-wide electronic records management (RM) programme a US company made its RM team and its IT department jointly responsible for project structure and deliverables for all the company's e-records. The teams designed the electronic content management system’s (ECMS) architecture and implementation and, after 30-days of training on e-mail repositories, the records inventory, records policies and procedures, records retention schedule, and folder structures were establishe...

BPIR Categories

10.4.1 Manage business records and documents.
14.3.2 Implement an improvement approach/method/technique

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