When its ineffective records management programme created lost files, lost productivity and rising expenses a US law firm turned to a radio frequency identification (RFID) technology. The firm installed an RFID desktop reader in the file room to automate the check-in/out of files and issued user ID cards. Any file taken was linked to the attorney it was issued to creating an audit trail. The firm achieved a 90% reduction in the number of lost files....

BPIR Categories

10.4.1 Manage business records and documents.
14.3.2 Implement an improvement approach/method/technique
10.1.4 Select information technologies

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