The US Transportation Security Administration (TSA) was formed after the September 11 tragedy to secure US airports. They were faced with a daunting task. To assist in this they hired a third part recruitment company and by the time the task was finished had dealt with over 1.7 million applications and delivered 3.9 million hours…

BPIR Categories

9.3.3 Recruit, select & hire employees
9.4.3 Deliver education and training
5.2.2 Work with suppliers/outsourced contractors

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