A study of recruitment techniques was made from a group of more than 50 world-class organisations. One company implemented a character trait recruiting process that aimed at identifying and profiling the personality traits of the best-performing employees in every major job classification. Employee turnover declined nearly 47% in the three years after this process was implemented. This contributed to the company achieving a 16% lower employee turnover rate than its competitors....

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9.3.3 Recruit, select & hire employees

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