To support a new culture to 'put employees first' and 'one team, one hotel' new recruitment and induction policies have been implemented. Recruiters are thoroughly trained in behavioural interviewing techniques and new recruits are selected primarily for attitudes, behaviours, and cultural fit. The induction programme for every new employee aims to reinforce the hotel's vision and values and includes an overnight stay in the hotel as a guest. A performance appraisal system has been put in place ...

BPIR Categories

9.3.3 Recruit, select & hire employees

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