To evaluate its manpower needs Singapore’s Immigration & Checkpoints Authority (ICA), winner of the 2015 SPRING Singapore Quality Award with special commendation, put in place a systematic process that ensured ICA had the agility to adapt to the unpredictable changes in its operating environment. One critical process addressed the selection of people with the right…

BPIR Categories

9.3.3 Recruit, select & hire employees

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.

OR
X
X