Recruitment processes at the Mercy Health System (MHS), a US health care system and winner of the 2007 Malcolm Baldrige National Quality Award (Healthcare Sector), utilised a variety of approaches, including: newspaper ads; recruiting fairs; electronic job boards/postings; internal referrals; bonuses; and e-cards. MHS implemented programmes with schools, including: teacher externships; Healthcare Career Showcase; Applied Learning Academy; Medical Explorers; high school mentoring; and provision o...