Kindred Mountain Valley (KMV), a US Nursing and Rehabilitation Centre and winner of the 2016 Baldrige National Quality Award, measured improvements in Functional Outcomes via patient evaluations upon admission and then the same evaluation at discharge. Between 2013 to Q1 2016 therapy results across all categories showed improvement from evaluation to discharge., In 2015 KMV…

BPIR Categories

15.2.4 Service performance e.g. quality/delivery/value
15.2.1 Customer satisfaction, accolades, awards

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