Fourteen months after adopting RE in 1995, the plant leapt to number 4 in product reliability from number 165 among the P&G’s 167 plants worldwide. Since 1997 the plant has seen productivity increase 44% and has cut controllable costs by 33%, worth tens of millions of dollars of savings. Improved reliability and productivity have also cut inventory by $5 million....

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5.5.3 Improve process/product performance

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