To build stronger customer relationships Prudential plc, a leading UK financial services group, introduced extensive remote working after trialling remote work teams and addressing trial-identified challenges involving computer technology, high speed communications access, Health and Safety issues, the need for emotional support and remote, or virtual, team building. Management positively encouraged and assisted staff in learning to work remotely through new electronic and telecommunications met...

BPIR Categories

9.3.10 Provide remote worker support structures

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