Return on Investment analyses of human capital profitability drivers produces bottom-line results

Marriott International's North American Lodging Operations recognised that the traditional process of pay increases did not have the desired impact on profitability and wondered about the impact on profitability that expanding incentive compensation opportunities, varying the pay of hourly workers and having more workers participate in benefits programmes. The company looked internally for answers and undertook a rigorous, internally focused quantitative diagnostic analysis of five years of hist...

BPIR Categories

14.1.5 Analyse performance data.
9.5.4 Develop & manage base & variable compensation