In about 2005 the Floyd Medical Centre, a US community hospital, launched an improvement project and used rewards and recognition to celebrate success and have fun during the project. At 100-day workout check-ins. All achievements were recognized and awards given for teams that met their goals, for the team that embraced the voice of the…

BPIR Categories

9.5.5 Manage reward & recognition programs
9.5.2 Manage team performance

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