To recognize achievement and reinforce desired results the Studer Group (SG), a US healthcare consulting firm and winner of the 2010 Malcolm Baldrige National Quality Award (Small Business Sector), used multiple methods of employee reward and recognition. Compensation practices included incentive compensation and Success Sharing, both linked to results. The incentives were based on both…

BPIR Categories

9.5.5 Manage reward & recognition programs
9.6.2 Manage employee satisfaction
9.5.4 Develop & manage base & variable compensation

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