In 2011, Citibank, a US-based Global banking institution, won the Global Finance Best Banks for Risk Management in the Asian region. The Bank's creative mix of solutions were designed to be customised to local, regional or global requirements of customers. The bank also strengthened its analytics capabilities with its treasury diagnostics products, which helped clients…

BPIR Categories

1.2.3 Identify new innovations that meet customer needs
1.3.1 Build customer relationships
6.4.1 Improve process/service performance
11.1.5 Manage financial risk

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