Adventist Health Castle (AHC), a US healthcare provider and 2017 Baldrige National Quality Award recipient, maintained competitive salary and benefit structures as well as monitoring and managing premium labour spend. One measure used was Salaries, wages and benefits as % of Net Op Revenue where AHC performed some 6 percentage points below the S&P 500…

BPIR Categories

15.4.7 Employee efficiency/productivity performance

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