As a result of its use of the Baldrige Criteria for Performance Excellence the Montgomery County Public Schools (MCPS), a US school system and recipient of the 2010 Malcolm Baldrige National Quality Award, outperformed its peers at both state and national level in at least one Advanced Placement (AP) exam. 66.1% of the MCPS’ class…

BPIR Categories

15.1.1 Strategy success measures & performance indexes
15.2.4 Service performance e.g. quality/delivery/value

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