Self-directed work teams (SDWTs) used to drive Total Quality Management (TQM)
Neptune (UK) Limited, a precision machining company, was accreditation to British Standard 5750 Part 2; ISO 9002 in October 1987 and this provided the company the chance to move towards achieving a synergy between best practice and motivated employees. The organisation set out to create a company wide and focused teamwork environment to sustain their…
BPIR Categories
9.3.4 Create & deploy teams
14.3.6 Provide ideas management & innovation processes
9.7.1 Encourage employee involvement and feedback