The strategic goals at Howard Community College (HCC), a US college, were focussed on achieving the strategic goal of SG1 - Student Success, Completion and Lifelong Learning (see Fig. P.1-1). Instructional delivery methods included the traditional learning environment, distance learning, face-to-face, hybrid, and web-delivered. HCC had effective Pathways to Success; outstanding educational programmes delivered in…

BPIR Categories

6.1.1 Plan key production & delivery processes
6.3.2 Provide the service
6.4.2 Implement systems for managing the service

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