A study into emergency care delivery was initiated by the UK National Health Service in 2001. Demand for unplanned healthcare in two UK healthcare communities was examined so that effective processes could be designed. The lessons learned were applied to eight additional communities and then adapted for a national programme, the Emergency Services Collaborative (ESC).…

BPIR Categories

6.1.1 Plan key production & delivery processes
6.3.2 Provide the service

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.