Figures. 7.1-17 through 7.1-19 in the article show utilisation of services rates for the emergency department, outpatient care, and inpatient discharges at Southcentral Foundation (SCF), an Alaska Native nonprofit healthcare organisation, compared to HEDIS (Healthcare Effectiveness Data and Information Set) benchmarks. Figs. 7.1-17 through 7.1-19 reflect utilization of services rates to the emergency department, outpatient care, and inpatient discharges. ER Visits/1000 Member Months (Fig. 7.1-17...

BPIR Categories

15.1 Strategy Success Measures (measures that show the organisation's overall achievements in relation to its strategy)
15.2.4 Service performance e.g. quality/delivery/value

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