Toshiba Consumer Products (Thailand) Co. Ltd (TPT), Bangkok, is a subsidiary of the Japanese Toshiba Corporation and manufactures refrigerators, air-conditioners and washing machines. Over 90% of its production is exported to countries all over the world, including Japan. All new employees are trained in order to understand seven quality tools (Q7). The plant also encourages all employees to be involved in quality improvement activities such as quality control circles (QCC), 5-S, suggestion sche...

BPIR Categories

9.4.5 Develop functional/process competencies
14.3.2 Implement an improvement approach/method/technique

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