US based Newell Rubbermaid, a global marketer of consumer and commercial products, developed a new model that took a different approach to shared services in their Asia Pacific operations. While process, system and performance measurement remained the main focus of the shared services, the company set up three shared service centres (SSC) covering treasury management, sourcing, and financial services respectively rather than one centre covering all three services. In each SSC the model: 1) Offer...

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2.4.4 Create shared services centres
2.2.4 Formulate and review business unit strategy

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