In 2003/2004, the Orlando Area ASQ section 1509, a section of the American Society for Quality, initiated two linked six sigma projects for the Seminole County Community Alliance (SCCA). The projects dealt with improvements to SCCA governance and a Needs Assessment Project. A six sigma project team used a DMAIC (Define, Measure, Analyse, Improve, Control) 5-step Quality Improvement Process team, gathered information about the Governance Process project through a SCCA Board Self-Assessment survey...

BPIR Categories

8.1.3 Develop and administer governance system
14.3.2 Implement an improvement approach/method/technique

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