In 2000, a multi-billion dollar, Fortune 50 company, implemented a Six Sigma strategy and measured its performance against financial results, Black Belt certification rate, project closure rate, and Associate participation rate. In 2000 the firm achieved a $60 million financial result and set a target of $115 million for 2001. A review revealed that the efficiency and effectiveness of the Six Sigma process were not being measured. Once this was done it was realised that the process was being man...

BPIR Categories

14.1.7 Review/evaluate performance measurement system.
14.3.2 Implement an improvement approach/method/technique

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