In five years since the start of its Six-Sigma programme in 1995, USA based GE Medical Systems increased annual productivity gains by over 266% and improved operating margins from 14.4% to 18.4%. Every employee goes through two weeks intensive training and then demonstrates their proficiency by completing two Six-Sigma projects which must directly improve either company or customer performance. Central to GE Medical’s approach was the DMAIC method - Define, Measure, Analyse, Improve, Control: ...

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
1.3.1 Build customer relationships
13.1 Develop and manage supplier/customer partnerships
6.4.1 Improve process/service performance

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