The UT M. D. Anderson Cancer Centre, Houston, Texas, USA, were unable to meet growth in their CT throughput and used Six Sigma to address the problem and improve performance. By applying the methodology they found opportunities to optimise their processes. As a result: 1) Patient preparation times were reduced from 45 minutes to 5 minutes; 2) Processes were redesigned to take advantage of the unit having nine identical CT scanners and this ensured patients were reassigned to the next available s...

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
6.4.1 Improve process/service performance

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