To connect its citizens to the institutional development local government bodies (LG), the Government of Armenia introduced a “Smart Municipality” platform that reached over 550 communities in all 10 regions of Armenia, involving approximately 92 percent of the population. The web-based platform provided municipal services online, including tax and fee calculation, budget monitoring and problem…
BPIR Categories10.1.3 Plan information/knowledge management systems.
10.2.1 Establish info/knowledge management systems
10.4.4 Manage internal information & knowledge sharing