A US IT consulting firm lost a highly skilled programmer to a competitor. The firm adopted a win-or-lose approach, which looked at employee turnover only through the lens of administrative and human-capital costs and tried to restrict her from using her knowledge by suing her, alleging trade secrecy misappropriation. However, before the litigation was settled,…

BPIR Categories

9.6.2 Manage employee satisfaction
9.10.1 Retain human capital

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