Facebook Engagement Rate results at MidwayUSA (MW), a US Internet retailer and winner of the Baldrige National Quality Award in 2009 and 2015, revealed excellent performance levels and a beneficial trend sustained over time. MW had 75.000 engagements in 2012 against a goal of 70,000. In 2013 the rate climbed to 102,000 against the goal…

BPIR Categories

15.6.10 Information, knowledge management, & IT
15.6.4 Market, selling & invoicing processes

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