In 2008 Cisco Systems, a US based provider of IP networking solutions, set up a social network platform called the Cisco Learning Network to help teach and train people who wanted to become certified by Cisco. Cisco built a content rich, socially adept site, with user friendly tools. People came to the site to learn,…

BPIR Categories

1.3.2 Determine & provide customer contact mechanisms
1.3.1 Build customer relationships
10.5.3 Manage network operations

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