To improve work collaboration, Morgan Stanley, a US based financial services provider, looked to online social solutions. The firm used online social networks to communicate internally and with clients. Its 10,000-person IT team was kept closely in the loop to ensure that security and permission were built into all company tools to comply with strict regulations. With 50% of the company's 55,000 employees under 35 years old and experienced with social networks the company tapped into its people ...

BPIR Categories

10.4.4 Manage internal information & knowledge sharing
10.5.3 Manage network operations
9.7.2 Provide mechanisms for internal communication

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