The Inland Revenue Authority of Singapore (IRAS) pledged to refund all credits due within 30 days, otherwise interest would be paid. IRAS met its stretch target of 100% refunds within 30 days in each of the past 3 years (2006 - 2009)s. More than 95% were refunded within 14 days (Figure 7.15). IRAS received the…

BPIR Categories

15.2.4 Service performance e.g. quality/delivery/value
15.6.11 Financial management

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