In 2010, the Los Angeles County Department of Children and Family Services (DCFS) initiated a strategic planning process. A toolkit was developed for implementing the stakeholder engagement objectives in their strategic plan. DCFS engaged 3,000 internal and external stakeholders through community-based forums to help clarify its vision and mission. Over 7,500 employees and external partners…

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2.2.1 Obtain stakeholder input into strategy formulation

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