The implementation of a personal computer-based, networked Statistical Operator Control (SOC) system at Harley-Davidson Motor Company's Capitol Drive and Pilgrim Road powertrain plants (Wauwatosa and Menomonee Falls, Wisconsin, USA) has improved process performance and helped reduce nonconformances detected during first-run quality checks. Upgrading from paper-control charts (for instance, the 500 critical dimensions at Capitol Drive…

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
5.5.3 Improve process/product performance

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