To stay in touch with industry trends, developments and challenges, Wing Tai Retail, Singapore, winner of the 2012 Singapore Quality Award, worked closely with its business partners, and built a wide network of principals from varied geographies, business formats and products. Through collaboration with them, Wing Tai executives were seen as forward-looking and dynamic business partners, and Wing Tai learned from them best practices and insights into corporate changes and merchandise directions...

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2.4.5 Manage strategic alliances

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