Because of the pace of technological change the Hertfordshire County Council, Hertford, UK Council was forced to consider the potential of online recruitment. Strategically, the Council wanted to fully utilise the available technological capability and to achieve an improved service at no increase in cost by drawing on the expertise of recruitment specialists. In 2000 the recruitment process was outsourced to Manpower, a leading provider of specialist, flexible, and contract workforces in the UK...

BPIR Categories

9.3.3 Recruit, select & hire employees
10.2.1 Establish info/knowledge management systems
13.1 Develop and manage supplier/customer partnerships

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