Wizard Inns, a Southern England chain of 64 public houses (drinking/eating establishments), decided to use an external provider to deliver HR expertise and services initially on a consultancy (as required) basis. The provider chosen was RebusHR, one of the UK's leading HR outsourcing firms, whose advice was sought on staff transfers and terms of employment and conditions. In 2001, a new contract was signed and Rebus took on increased responsibility for HR and a more upfront role in the business...

BPIR Categories

13.1 Develop and manage supplier/customer partnerships
9.3.3 Recruit, select & hire employees
9.1.3 Develop human resource strategy

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