The cycle of strategic development and deployment at Mid-America Transplant Services (MTS), a US non-profit organ procurement organisation and winner of the 2015 Baldrige National Quality Award, created organisation goals that were cascaded into Action Plans (APs) to accomplish Strategic Objectives and address Strategic Challenges during the desired timeframe. Throughout the year, strategic discussion included reviews of relevant changes impacting MTS’s ability to execute the strategic plan, a...

BPIR Categories

2.2.4 Formulate and review business unit strategy
2.5.2 Develop & set organisational goals
2.5.3 Develop and deploy action plans & projects

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