The Singapore Civil Defence Force (SCDF), an emergency services provider and winner of the 2015 SPRING Singapore Quality Award with special commendation, co-created strategy development and implementation with stakeholders, partners and customers. Eight strategies were formulated: 1) Effective Response to Threats - through contingency planning and a business continuity plan. 2) Enhanced Community Self-help -…

BPIR Categories

2.2.4 Formulate and review business unit strategy
2.2.1 Obtain stakeholder input into strategy formulation

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